Payout processing typically takes up to 48 hours, but may extend to 5 business days in certain cases.
Kindly note, while we strive for swift processing, transaction timelines are subject to multiple factors, including PayPal processing. If you haven't received your payout yet, please check the following information:
- You have requested a payout on your teststar account
- You have earned your rewards legitimately and in compliance with our terms and conditions
- You avoid identity disguise methods like VPNs or proxies
- Your payout could not have been processed for reasons beyond our control, e.g. unregistered or unconfirmed receiver's PayPal email, locked account, PayPal account limitation or invalid email.
If you have complied with all the rules and can exclude all the issues that could hinder your withdraw request and you still have a problem, please submit a request under the category 'Payment'.